FAQ
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1. Do you provide 24/7 airport taxi service?
Yes. We operate 24 hours a day, 7 days a week. Whether it’s an early morning flight or a late-night arrival, we’re always available.
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2. How do I book an airport taxi?
You can book a ride by:
Filling out our online booking form
Calling us directly at 585-369-6667
Sending us a message through our contact page
Same-day and last-minute bookings are welcome.
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3. Which areas do you serve?
We serve ALL of Greater Rochester, including:
Greece, Webster, Irondequoit, Henrietta, Pittsford, Victor, Brighton, Penfield, Perinton, Fairport, Gates, Chili, Brockport, Ontario, Macedon, Palmyra, Sodus, Canandaigua, Farmington, Mendon, Honeoye Falls, Avon, Batavia, Lima, Geneseo, Dansville, Geneva, Naples, Penn Yan, Seneca Falls, and more.If you're in or near Rochester — we’ll pick you up.
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4. Do you offer flat rates to the airport?
We offer affordable flat rates to and from ROC Airport.
Rates depend on your pickup location.
Contact us for a quick quote -
5. How early should I schedule my airport pickup?
We recommend scheduling your airport taxi 2–24 hours in advance.
However, we also accept last-minute requests when available. -
7. Do you provide long-distance airport rides?
Absolutely. We offer service to:
(JFK)
Buffalo Airport (BUF)
Syracuse Airport (SYR)
Toronto Pearson Airport (case-by-case)
Long-distance towns across Upstate NY
Call us for availability.
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8. Can I request a child seat?
Yes — child seats or booster seats can be provided upon request.
Please mention it when booking. -
9. Do you accept cash and card payments?
Yes. We accept:
✔ Cash
✔ Credit/Debit cards
✔ Contactless paymentsReceipts are available upon request.
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10. What happens if my flight is delayed?
We track your flight in real time.
If your arrival time changes, we adjust your pickup automatically — no extra charge for delays.