FAQ

  • 1. Do you provide 24/7 airport taxi service?

    Yes. We operate 24 hours a day, 7 days a week. Whether it’s an early morning flight or a late-night arrival, we’re always available.

  • 2. How do I book an airport taxi?

    You can book a ride by:

    Filling out our online booking form

    Calling us directly at 585-369-6667

    Sending us a message through our contact page

    Same-day and last-minute bookings are welcome.

  • 3. Which areas do you serve?

    We serve ALL of Greater Rochester, including:
    Greece, Webster, Irondequoit, Henrietta, Pittsford, Victor, Brighton, Penfield, Perinton, Fairport, Gates, Chili, Brockport, Ontario, Macedon, Palmyra, Sodus, Canandaigua, Farmington, Mendon, Honeoye Falls, Avon, Batavia, Lima, Geneseo, Dansville, Geneva, Naples, Penn Yan, Seneca Falls, and more.

    If you're in or near Rochester — we’ll pick you up.

  • 4. Do you offer flat rates to the airport?

    We offer affordable flat rates to and from ROC Airport.
    Rates depend on your pickup location.
    Contact us for a quick quote

  • 5. How early should I schedule my airport pickup?

    We recommend scheduling your airport taxi 2–24 hours in advance.
    However, we also accept last-minute requests when available.

  • 7. Do you provide long-distance airport rides?

    Absolutely. We offer service to:

    (JFK)

    Buffalo Airport (BUF)

    Syracuse Airport (SYR)

    Toronto Pearson Airport (case-by-case)

    Long-distance towns across Upstate NY

    Call us for availability.

  • 8. Can I request a child seat?

    Yes — child seats or booster seats can be provided upon request.
    Please mention it when booking.

  • 9. Do you accept cash and card payments?

    Yes. We accept:
    ✔ Cash
    ✔ Credit/Debit cards
    ✔ Contactless payments

    Receipts are available upon request.

  • 10. What happens if my flight is delayed?

    We track your flight in real time.
    If your arrival time changes, we adjust your pickup automatically — no extra charge for delays.